Customer Relationship Management
Key Products: Microsoft Dynamics CRM
What Is the Business Opportunity?
Regardless of the market segment your company serves, you can leverage the Customer Relationship Management competency to effectively communicate your area of expertise to other partners and your customers - and to differentiate your capabilities in developing Microsoft Dynamics business management solutions. Potential customers can also be confident that your organisation has the skills, expertise and resources to match their needs.
By providing solutions that address critical business priorities, you can establish your value as a trusted advisor - and build the foundation for longer-term, deeper relationships. Through these relationships, you can maximise your potential to increase overall revenue and develop opportunities as a Microsoft Dynamics solution provider and to deliver additional capabilities, based on technologies like the Microsoft Office suites, Microsoft SQL Server data management software and Microsoft SharePoint Server.
The Customer Relationship Management competency may be of particular interest to partners who have already earned the Desktop, Server Platform, Learning, or Independent Software Vendor (ISV)/Software competency.